Postage for returns is at the cost of the buyer.
Returns/Swaps must be made within thirty days of the order arriving.
After thirty days, items cannot be swapped or returned.
All items that are getting refunded or swaped must be sent back unused and in exactly the same condition that they were delivered in. Once returned, items will be inspected before a refund/swap is approved.
Orders are sent out using MyHermes
Orders normally take 2-3 days to be delivered, please allow extra time over holiday periods.
If your order hasn't arrived within 7 days of ordering then please get in touch.
We do not provide refunds for products from the Sale Rail.
When getting a refund, please allow up to 10 working days for the refund to go back into your account.
- Washing Instructions
We recommend that you wash all of our products inside out on a cold wash using a mild detergent to maximise the products life span.